We are pleased that you have visited our Site and are interested in our company, products and services. We respect your privacy and are committed to protecting your personal data. This privacy notice will inform you as to how we collect, process and look after your personal data when you when you visit or make a purchase from sferapublishing.com (the “Site”).
Sfera Publishing of 44 Gondar Gardens, London NW6 1HG, UK is the controller and responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy notice).
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified either directly or indirectly. We only collect data when we really need to. We do not sell or distribute your information in any way, nor do we make it public. We only collect and process your data when absolutely necessary. We will never sell on your personal information to a third party for marketing purposes. We do not run any mailing lists and we most definitely do not spam our clients in any way!
The Site may contain links to other online or mobile sites. We are not responsible and accept no liability for the privacy practices or content of such sites.
When you establish contact with us by e-mail or through a contact form, the data provided by you (e.g. your e-mail address as well as your name, your address and your telephone number, if applicable) will be stored in order to respond to your questions. We will erase the data that accumulates in that context after its storage is no longer required or we will restrict its processing if there are statutory retention obligations.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at the address above or through the contact form.
No bank details entered on the Site are stored on our network servers. The checkout facility on the website uses WooCommerce. As part of this process we store the transaction and billing details on our third party secure server.
PayPal and Stripe process payments for any products purchase from our website. Neither us nor PayPal nor Stripe retain any financial information you may submit as part of the purchasing process. PayPal and Stripe monitor every transaction 24/7 to prevent fraud, email phishing and identity theft. Every transaction is heavily guarded behind PayPal and Stripe’s advanced encryption. If something appears suspicious, their dedicated team of security specialists will identify suspicious activity and help protect you from fraudulent transactions. PayPal, Stripe, or Sfera Publishing will never ask for any sensitive information.
Stripe and PayPal privacy policies can be found here:
We use Google Analytics to help us understand how our customers use the Site and this helps us to improve the user site experience. All of the IP data sent to google analytics is anonymised. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We also use web fonts provided by Google to ensure that our website content is displayed in a clear and consistent fashion across all of the different types of devices and browsers. We may use Google’s Recaptcha service (which provides the ‘I Am Not A Robot’ functionality) on our web contact forms. This is a security measure to prevent the abuse of our contact forms by automated programs. This constitutes a justified interest pursuant to Article 6, subsection 1 of the European General Data Protection Regulation (GDPR). Each of these services involve our website making a connection to one or more Google servers, and may result in Google placing cookies on your device.
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. This helps us to provide you with the best service and to make it easier when you shop.
You can, if you prefer, set up your internet browser to not accept cookies. You should still be able to use our site without having cookies enabled. However, this may affect the ability to carry out certain functions such as placing orders.
Additionally, we have incorporated specific cookie functionality on our website that allows you to easily indicate when you first visit the site whether or not you are happy for cookies to be set on your device